Delivery Times and Charges
Stock permitting, will deliver your Order within 5* days or within 10** days for any garments that require alteration or monogramming. Our 3 month 'No Quibble' Guarantee means that if you are not entirely satisfied with your goods, you may return them for an exchange or refund. We offer a Free Returns Service for our UK customers.
If an item is out of stock or if there is a further delay, we will contact you as soon as possible to discuss suitable alternatives and whether you still want to progress with the order.
UK customers please note when using a different delivery address for your first order we may contact you by letter sent to the billing address before shipment can take place.
Customers using an international billing address (outside the UK) must have their order shipped to the billing address for their first order!
We will not charge you until the goods are dispatched and we will only charge you postage once per order, no matter how many parcels we send to you
*7-10 days and **15-20 days for International shipments
| Delivery To |
Delivery Option |
Delivery Charge |
| UK, CI, IOM, BFPO |
TNT Postal service (3-5 working days) |
£4.95 |
| Special (Next Working Day) Delivery* DHL |
£10 |
| Ireland |
Royal Mail International (7-10 working days) |
€7.50 |
| Special (Next Working Day) Delivery* |
€14 |
Zone 1 - Europe
ANDORRA, AUSTRIA, BELGIUM, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GIBRALTAR, GREECE, HOLY SEE (VATICAN CITY STATE), HUNGARY, ICELAND, ITALY, LATVIA, LIECHTENSTEIN, LITHUANIA, LUXEMBOURG, MALTA, NORWAY, MONACO, NETHERLANDS, POLAND, PORTUGAL, SAN MARINO, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND |
Royal Mail International (7-10 working days) |
€10/£8 |
Zone 2 - Rest of the world
ANTIGUA AND BARBUDA, ARGENTINA, AUSTRALIA (we use DHL service), AZERBAIJAN, BAHAMAS, BAHRAIN, BARBADOS, BELARUS, BERMUDA, BRAZIL, BULGARIA, CANADA (we use DHL service), CAYMAN ISLANDS, CHILE, CHINA, EGYPT, FALKLAND ISLANDS (MALVINAS), FIJI, GHANA, HONG KONG, IRAN, ISRAEL, JAMAICA, JORDAN, KAZAKHSTAN, KENYA, KUWAIT, MEXICO, NEW ZEALAND, NIGERIA, PAKISTAN, QATAR, ROMANIA, RUSSIAN FEDERATION, SAUDI ARABIA, SERBIA, SINGAPORE, TRINIDAD AND TOBAGO, TURKEY, UGANDA, UKRAINE, UNITED ARAB EMIRATES, UNITED STATES (we use DHL service), VIET NAM, VIRGIN ISLANDS |
Royal Mail International |
£12 |
*Next day delivery for orders to the UK only. Note deliveries are Monday to Friday only. Next day orders need to be placed before 2pm (subject to passing our security checks which can delay dispatch). These will require a signature on receipt. Please note that Special Delivery is not available if your order requires any alteration or monogramming.
Non-EU Customers & VAT: Please note that VAT is not refunded to customers outside the EU due to higher delivery costs and the fact that we are absorbing part of the shipping charges for non EU orders.
Our goods normally arrive within the specified delivery timeframe, however from time to time problems may occur. If your order has not arrived, please contact our Customer Services Department on 028 7946 5005 between 9am-6:30pm Monday to Friday, 9am-5pm Saturday and 11am to 6pm Sunday. Alternatively you can email us at service@savile-row.co.uk and we will investigate any problems as soon as possible.