Our No Quibble Guarantee
Due to our confidence in the quality of Savile Row Co products we were the first to offer a 90 day No Quibble returns policy. Others may have followed but we believe imitation is the highest sort of flattery!
If for any reason whatsoever, you are not totally happy with your purchase, just return it to us, using our Freepost service (UK customers only) within 90 days. We promise to exchange the item or give you a full refund (except for the postage) – no fuss, no quibble. We’ll even accept goods back washed or unwashed. This guarantee is in addition to your statutory rights.
Sale Period – Please note that during our End of Season Sale – June 21st - August 20th, refunds will only be given on unwanted items if the products are returned within 14 days. This does not affect our quality guarantee or your statutory rights.
We ask that when trying on any of our Shoes, you do so, on a carpeted surface to avoid any scuffing to the soles.
Unfortunately, unless there is a fault with the item, we will not accept the return of worn underwear.