Customer Testimonials

Customer Care 02879 465221

The Savile Row Company takes pride in offering luxury clothes at affordable prices. We have a dedicated team that provides exceptional customer service. Here are some comments from our loyal customers:

"To the Savile Row Team, I'm impressed! My order was delivered in two working days, with Easter in between, correctly labelled with my delivery instructions on the outside.  The lady who took my order took all details of size, style and delivery instructions accurately and politely and the whole transaction was as simple as it could be. Congratulations on your efficiency and prepare for further business!"
- Derek


Had received my shirts and ties from SR and I must say am extremely pleased! The entire shopping process, from finding the items on your excellent website to shipment, was an ease and the items purchased truly manifested the highest quality, value and workmanship. Notably, I also found your outstanding staff to be most courteous, professional and timely when responding to any questions.  Thanks to all and keep up the great effort  "Bravo Zulu".
- Colonel Bill Davis


"This was my first order and I am taking the unusual step in writing to praise you for your operation. My initial phone enquiry to Laura, the unexpectedly quick delivery, the excellent quality products and the first class value for money deal, provided an experience that totally exceeded my expectations. If the quality holds, I anticipate a long and profitable (for you!!) relationship lies ahead."
- John


My new shirt has arrived. I have been a loyal customer at Charles Tyrwhitt for many years but they let me down this week because they did not have stock of a top quality white shirt.
When I searched, I found that yours was 300s instead of 180s and 4-fold instead of 2-fold and the same price. So I took a risk to go with you when I have never bought from you before. The shirt is perfect and it was a nice touch to send it in a presentation box and with a free tie. I think you have a new customer!
- Phil


 "Thankyou for the round collared shirt. It looks terrific. You have such great clothing, so much I would like to purchase in the future."
- Jack


  "I wanted to leave some feedback .. I am thoroughly impressed with quality and service from your company .. I am so impressed that these shirts have been delivered to my door in Australia, in such short time, at such a fantastic price .. thankyou so much"
- Arthur


"I have received the Tshirt as per my below order, and I just wanted to say, thank you very much. I am super impressed with the service from you guys and would definitely use you again! Now I can give this to my fiancé and he will be delighted (I hope!)
So many time when I buy items online it feels like the company is 'faceless' and rarely do they even respond to emails - your personal touch, speed of reply and resolution of my query was excellent - thank you. "
- Anna


"I received my order today, and I am highly delighted with the quality, attention to detail, and fit. Superb! I will be shopping with you again very soon!"
- Trevor


"Pleased to confirm good receipt of my order. My husband is delighted and very impressed with the absolutely first class quality. Thank you."
- Gilia


"I have just received my order for a suit. I am delighted with the prompt response. The suit is just perfect. I am very pleased with it. It will be worn to the Queen's Garden Party at Holyrood Palace in Edinburgh. Excellent service on every order. "
- Jack


"Have received the shirts today thank you. May I complement you on both your excellent service and excellent quality and cut of shirt. I look forward to purchasing off you again at some future date."
- Rob


"Not a complaint but a message to relay my thanks for an excellent service. My order was delivered in record time and to my exact specifications so that my new suit fitted perfectly. Again, many thanks."
- Martin


"Congratulations on a fantastically efficient, polite and user friendly customer service and customer care system. Very rare in my recent experience with other companies. Will definitely be using again."
- Hayley


"Hello Savile Row Company Many thanks for sending the dinner shirt so quickly. Your measurement guide helped to obtain a perfect fit. Much obliged for your excellent service."
-Mike


"Just a thankyou for the excellent service to my order. I am extremely pleased with the shirt and delivery service second to none."
- Ted


"Hi, I just wanted to say how pleased I was with your super-efficient delivery and ease of ordering. The whole process was so easy and quick. I received the jumper last week and I am DELIGHTED with it! Can't believe it only cost £35... "
- Lucy


"Thank you for your excellent prompt service, delighted with the shirts"
- Rowland


"I have recently opened an account and would just like to say thank you to everyone at the Savile Row Company for providing an excellent service. I was pleasantly surprised when I received my first order. Your products are of a very high standard. I have now added you to my 'favourite websites' and will recommend to all. Thank you, once again and Happy New Year."
- Aamir


"I am pleased to write to thank you most sincerely for the very efficient manner in which you have dealt with my recent order. The overcoat which I ordered from you over the internet arrived safely yesterday (Friday 9th January). It had been carefully packed. Great care had been taken with the order throughout. Once again, many thanks!"
- Edmund


"I have a comment rather than an enquiry. I would just like to say thank you very much for my recent purchases, I am very pleased with not only the service and value for money you have provided, but also the excellent quality of the products. I will certainly be recommending your company to others and also look forward to purchasing from your company again. Keep up the excellent work and once again, thank you."
- Darren


"Thank you for my shirt which I have received today. It is an excellent shirt, which i am very pleased with, and I am also very pleased with how soon I have received it. So once again thank you for the effort your firm has made. I am quite sure that in a little time I may well order another one."
- Chris


"A quick word of praise and thanks. I've just bought four shirts from you - the quality is outstanding and the mail-order service was so remarkably fast that it took me by surprise. Many thanks!"
- John


"Thank you for the e-mail. I have received the shirts and am absolutely delighted, I have been looking for shirts like this for years!"
- George


"Received the suit this morning. It looks absolutely fantastic and the quality is first class. My son is 6'6" tall and the arm length is the best we have ever had and the trouser length of 35" is spot on."
- Penny


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© The Savile Row Company 2007. The Savile Row Company offers expertly tailored products for Men and Women. Discover a wide range of formal shirts, blouses, business suits and ties as well casual wear spanning jackets, trousers, weekend shirts, knitwear, polos and sleepwear