Due to our confidence in the quality of Savile Row Co products we were the first to offer a 90 day No Quibble returns policy. Others may have followed but we believe imitation is the highest sort of flattery!
If you are not totally happy with your purchase, just return it to us, using our Freepost service (UK customers only) within 90 days. We promise to exchange the item or give you a full refund (except for the postage) – no fuss, no quibble. We’ll even accept goods back washed or unwashed. This guarantee is in addition to your statutory rights.
We do ask that when trying on any of our Shoes, you do so, on a carpeted surface to avoid any scuffing to the soles.
There are 2 small caveats to our Guarantee. We hope you understand that for hygiene reasons, our underwear is non-returnable unless faulty.
As we cannot return monogrammed items to stock and therefore offer them to other customers – we cannot accept the return or exchange of these goods, unless faulty.
We suggest you buy a shirt without monogramming first so you can be sure you’re happy with the cut and fit. You are unique and therefore it’s highly unlikely, another of our customers will choose the same shirt as you with the same monogrammed initials, in the same font & colour! As such, the return of such an item renders it of no value to us. We will, however, always offer a 90 Day refund or exchange if monogrammed items are in any way faulty.